Terms of Service

1. Agreement

These Terms are a contract between you and [LEGAL ENTITY NAME] (“boyfrnd”, “we”, “us”), [REGISTERED MAILING ADDRESS]. They govern your use of the boyfrnd app and website (the “Service”). By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

Section 16 requires most disputes to be resolved by individual arbitration and waives your right to a jury trial and to participate in a class action. You may opt out of arbitration within 30 days of first accepting these Terms. Please read it.

2. Eligibility: adults only

You must be at least 18 years old to use boyfrnd, and old enough to form a binding contract where you live. You confirm your age by providing your birth date at sign-up, and you agree to provide it truthfully. The Service is not directed to, and may not be used by, anyone under 18, and some minors may find this content unsuitable. We may suspend or terminate accounts we reasonably believe belong to minors, and we delete the associated data.

The Service is offered in the United States. We do not currently offer it elsewhere, and you may not use location-masking tools to access it or to obtain pricing from another region.

3. What boyfrnd is (and is not)

boyfrnd is an interactive fiction and entertainment service. Every character is an AI companion: messages are generated by software, the characters are fictional, and no real person is on the other end. We disclose this everywhere, and the characters will tell you themselves if you ask.

boyfrnd is not a medical, mental-health, therapeutic, or counseling service, and nothing in it is professional advice of any kind. Its safety features (see our safety page) surface crisis resources but are not a substitute for professional help or emergency services. If you are in crisis, call or text 988, or call 911 in an emergency.

AI-generated content is unpredictable. It can be inaccurate, inconsistent, out of character, or simply wrong, including about facts in the real world. Do not rely on it for anything that matters.

4. Your account

Keep your credentials confidential; you are responsible for activity under your account. Tell us at support@boyfrnd.app promptly if you believe someone else has accessed it. One account per person; do not share yours or use anyone else’s. We may send you service messages about your account, billing, safety, and changes to these Terms electronically, and you consent to receive them that way.

5. Acceptable use

You agree not to:

• Attempt to make the Service generate prohibited content, including any sexual content involving minors, non-consensual acts portrayed positively, sexually explicit material, incest or bestiality themes, or roleplay of real, identifiable people. The Service is designed to refuse; attempting to circumvent those refusals is a violation of these Terms.
• Probe, reverse engineer, scrape, or extract models, prompts, system instructions, character definitions, or other users’ data from the Service, or resell or sublicense access to it.
• Use bots, automation, or scripted clients against the Service, or interfere with its operation, rate limits, moderation, or safety systems.
• Use the Service to harass, defraud, or harm anyone, to infringe anyone’s rights, to distribute malware or spam, or to violate any law.
• Abuse credits, promotions, referrals, or free grants, including creating multiple accounts to claim them, or attempt to buy, sell, or transfer credits outside the Service.

Automated systems screen both what you send and what the AI generates. We may deflect or refuse content, log moderation and safety events, and, for repeated or serious violations, suspend or terminate your account. We are not obligated to monitor content, but we may review it where necessary to operate the Service, enforce these Terms, or comply with law.

6. Your content and ours

You own the messages you write. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, and process them solely to operate the Service for you: generating replies, maintaining character memory, moderation, safety, support, and backups. This licence ends when you delete the content or your account, except for copies we must keep for the limited legal and security reasons described in the Privacy Policy.

We do not claim ownership of your messages, we do not use your conversations to train AI models, and we do not sell them. We take no broader commercial licence over your content than the operational one described above.

What we own. The Service itself — the characters and their writing, the artwork, the software, the boyfrnd name and marks — belongs to us or our licensors. You may keep and share replies you receive for your own personal, non-commercial use; everything else requires our written permission. Character likenesses and artwork are not licensed for redistribution, resale, or training other models.

7. Subscriptions, Embers, and tickets

Plus subscription

• Price. boyfrnd Plus costs $12.99 per month or $99 per year (USD, plus applicable taxes). Plus removes per-message credit costs and raises daily proactive-message limits.
• Billing and auto-renewal. Subscriptions are billed through Stripe (web checkout) or through your app store (in-app purchase), and renew automatically at the then-current price at the end of each billing period until you cancel. Whichever channel you bought through governs the mechanics of billing, cancellation, and refunds for that purchase.
• Cancelling. Cancel anytime in the app (Settings → Subscription), in the Stripe billing portal, or in your app store’s subscription settings. Cancellation takes effect at the end of the current billing period and you keep Plus until then.
• Price changes. We may change prices prospectively with at least 30 days’ notice; changes apply from your next renewal, and you can cancel before then.

Embers and chat tickets

• What they are. Chat tickets are free credits (granted at sign-up, daily, and through optional rewarded ads). Embers are paid credits you can buy. A message costs one ticket, or 8 Embers when you have no tickets. Plus subscribers spend neither. Current grant amounts, pack sizes, and prices are shown in the app and may change.
• Licence, not property. Embers and tickets are a limited, personal, non-transferable licence to use a feature of the Service. They are not money, not a stored-value or gift-card product, and have no cash value. You cannot sell, trade, transfer, or redeem them for cash, and they are not your property or an account balance you own.
• Purchases are final. Ember purchases are consumed on use and are non-refundable except where required by law or by your app store’s refund policy.
• Expiry and forfeiture. We do not currently expire Embers or tickets. If we ever introduce expiry we will give at least 30 days’ notice first. Unused balances are forfeited if you delete your account or if we terminate it for a violation of these Terms.
• Referrals. A successful referral grants 200 Embers to each side. Referral credits are promotional, are never refundable in cash, and we may withhold or reverse them for self-referral, duplicate or automated accounts, or other abuse.
• Changes. We may change credit costs, grants, and pack contents prospectively. We will not retroactively reduce a balance you already hold except for fraud, abuse, or an error in our favour that we correct.

8. Third-party services

The Service relies on third parties — app stores, Stripe, cloud hosting, AI model providers — and may link to sites we do not control. Purchases you make through an app store are also governed by that store’s terms. We are not responsible for third-party services, and linking to one is not an endorsement.

9. Copyright complaints (DMCA)

If you believe content on the Service infringes your copyright, send a notice to our designated agent, [DMCA DESIGNATED AGENT], at support@boyfrnd.app or [REGISTERED MAILING ADDRESS]. Include: your signature (physical or electronic); identification of the work; identification of the material and where it is on the Service; your contact details; a statement that you have a good-faith belief the use is unauthorised; and a statement, under penalty of perjury, that the notice is accurate and you are authorised to act. You may submit a counter-notice under 17 U.S.C. §512(g) if material of yours was removed in error. We terminate the accounts of repeat infringers.

10. Suspension and termination

You can stop using boyfrnd at any time and delete your account in-app (Settings → Delete account), which permanently deletes your data as described in the Privacy Policy and forfeits unused credits. We may suspend or terminate your access for violations of these Terms, to comply with law, to protect users or the Service, or if we discontinue the Service — with reasonable notice where practicable, and immediately where a violation is serious or a delay would cause harm. If we terminate the whole Service, we will give notice and, where you have paid in advance for a period you will not receive, a pro-rata refund. Sections that by their nature survive termination survive.

11. Disclaimers

The Service is provided “as is” and “as available”. boyfrnd is designed for entertainment and is not a substitute for human relationships, professional support, or emergency services. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service will be uninterrupted, secure, or error-free. Some states do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

12. Limitation of liability

To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of the Service. Our total liability for all claims will not exceed the greater of $100 or the amount you paid us in the twelve months before the claim arose. These limits apply even if a remedy fails of its essential purpose. Some states do not allow these limitations; where they do not, they apply to the fullest extent permitted, and nothing here limits liability that cannot lawfully be limited.

13. Indemnity

You will indemnify and hold harmless [LEGAL ENTITY NAME] and its officers, employees, and agents from claims, damages, and reasonable legal fees arising out of your use of the Service, your content, or your breach of these Terms or of any law or third-party right. We may assume the defence of any such claim at our expense, and you will cooperate with us.

14. Time limit on claims

Any claim arising out of these Terms or the Service must be filed within one year after it arises, or it is permanently barred, unless applicable law prohibits shortening the period.

15. Governing law

These Terms are governed by the laws of the State of [STATE], without regard to its conflict-of-laws rules. For any dispute not subject to arbitration, you and we consent to the exclusive jurisdiction of the state and federal courts in [COUNTY], [STATE]. Nothing here deprives you of the protection of mandatory consumer-protection rules of the state where you live.

16. Dispute resolution and arbitration

Read this section carefully — it affects your legal rights.

Talk to us first

Most problems are faster to fix by email. Before starting arbitration, send a written notice of dispute to support@boyfrnd.app describing the problem and the relief you want. If we cannot resolve it within 60 days, either of us may start arbitration.

Binding individual arbitration

Except as stated below, you and we agree that any dispute arising out of these Terms or the Service will be resolved by binding individual arbitration, not in court and not before a jury. Arbitration will be administered by JAMS under its Streamlined Arbitration Rules and its Consumer Arbitration Minimum Standards where applicable, before one arbitrator, in [COUNTY], [STATE] or, at your election, remotely or in the county where you live. The Federal Arbitration Act governs this section. The arbitrator decides all issues except that a court decides the enforceability of the class waiver below. We will pay filing and arbitration fees to the extent the applicable consumer rules require.

Class action waiver

You and we each waive the right to bring or participate in a class, collective, consolidated, or representative action. The arbitrator may award relief only to the individual party seeking it. If this waiver is found unenforceable as to a particular claim, that claim proceeds in court and the rest of this section still applies to the remaining claims.

What is not covered

Either of us may bring an individual claim in small-claims court, and either of us may seek injunctive relief in court for infringement or misuse of intellectual property. Nothing in this section prevents you from reporting a concern to a government agency.

Your 30-day opt-out

You can opt out of arbitration and the class waiver by emailing support@boyfrnd.app with the subject “Arbitration Opt-Out” within 30 days of first accepting these Terms. Include your account email. Opting out does not affect anything else in these Terms, and we will not treat it as a reason to close your account.

17. Changes to these Terms

We may update these Terms. We will post the updated version here and, for material changes, notify you in the app or by email at least 14 days before they take effect — except where a change must take effect sooner for legal or security reasons, or applies only to a new feature. Continued use after the effective date constitutes acceptance; if you do not agree, stop using the Service and delete your account. Material changes do not apply retroactively to a dispute already in progress.

18. General

These Terms and the Privacy Policy are the entire agreement between us about the Service. If a provision is held unenforceable, the rest stays in force. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets, and we will tell you if that happens.

19. Contact

[LEGAL ENTITY NAME]
[REGISTERED MAILING ADDRESS]
support@boyfrnd.app